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Water scam making the rounds in Antioch neighborhoods, city warns

October 3, 2025
Water scam making the rounds in Antioch neighborhoods, city warns

ANTIOCH – Knock knock! A new scam is making its way through neighborhoods, with individuals claiming Antioch’s tap water is unsafe to drink as they attempt to sell water filtration systems, the city warned on Friday.

Officials have refuted claims made by the individuals and assured residents that Antioch’s water is safe for consumption and meets all federal and state requirements.

The city issued a warning after a resident was approached by someone claiming to test the water quality.

The individual reportedly presented a phony test result, alleging the presence of “13 cancer-causing contaminants,” and pressured the resident into purchasing a reverse osmosis system.

However, when the resident declined to provide their personal information, the individual became aggressive, said city officials.

Antioch’s Water Treatment Plant Laboratory Supervisor Ivona Kagin said such individuals are not associated with the city or the water department.

“Tap water is tightly regulated by the U.S. Environmental Protection Agency. We want to reassure residents that Antioch’s drinking water meets or exceeds all federal and state requirements,” Kagin said in a statement on Friday.

Antioch also publishes its water quality data in its annual Consumer Confidence Report, which is available on the city’s website, added Kagin.

If water becomes unsafe for consumption, the city will notify residents and provide details on how to protect themselves, Kagin said.

Antioch officials have urged residents not to allow “unverified individuals” into their homes and always request official identification to avoid becoming a victim of scams.

“Look for a City of Antioch badge and a marked city vehicle. Call the Water Department at (925) 779-7060 to confirm if someone is a city employee,” said the city.

Residents are also encouraged to report aggressive or suspicious activities to the Antioch Police Department.

“Legitimate city employees will never arrive unannounced. All official visits are scheduled in advance and conducted by trained staff with proper identification,” said Kagin.

Alternatively, residents can also contact Antioch’s Water Department or visit their website to verify on any city-related visits.

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